This Online Privacy Statement ("Statement") explains how Basix and its affiliates collect, use and share information. The Statement applies when visiting Basix's websites or affiliated websites displaying this Statement. This Statement and other policies, such as the Basix Consumer Privacy Notice, may also apply.
This Statement does not apply to the online practices of third-party websites where www.basixloan.com or other Basix websites may link. Third-party sites are covered by their own privacy policies. Basix partners with reputable third parties to deliver various online products and services. If you request information through www.basixloan.com, Basix and its third-party partners may keep the information you provide in order to service your requests. Examples of this include, but are not limited to: online tools and applications, online surveys, email, online calculators and forms accessed via computers or wireless devices.
Basix may collect information about you when you browse our website, use our online services, or when entering data into an application for new products or services. We may collect the following categories of information about you: your name, address, email addresses, phone numbers, your date of birth, your Social Security number, and any other information you may provide on applications or other forms made available on our website or online service. We may also collect information about you from third party sources, which we may combine with information that you provided to us or we previously collected. Basix may also collect information about your computer or device, Internet browser, pages you visited and information you provide voluntarily, such as your zip code.
You can browse anonymously on www.basixloan.com and other Basix websites. Once you sign in or begin completing an application, you are no longer anonymous because we need to identify you to provide those services. You can manually delete cookies after each session or set your browser to regularly delete cookies.
At Basix, we are committed to safeguarding private personal information. We use physical, electronic, and procedural security measures that comply with government standards and guidelines to safeguard information. We have policies and procedures that restrict our employees', agents', and contractors' access to information about you. They have access to your information only on a business need-to-know basis.
A cookie provides us information such as the time of your last site visit and the pages you viewed. Cookies also help us protect you when you conduct business online. They are common on websites and do not harm your computer. Basix's cookies do NOT transmit any personal information about you.
Basix and its third-party partners may use similar technologies (e.g., Web beacons, pixels) to track visitors' activities. This allows us to verify your identity and honor your personal settings (e.g., font size, location), to enhance your online experience and help us improve our services. We may use them to track your online application or the effectiveness of advertisements. Cookies used for tracking advertising do not collect personally identifiable information.
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a single website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time.
How browsers communicate the Do Not Track signal is not yet uniform. As a result, this site is not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described more fully throughout this Online Privacy Statement, we limit our use and collection of your personal information.
If you send us email, we may retain it. Please remember that any unencrypted email sent over the Internet can be intercepted; therefore, you should limit the personal information you email over the internet.
You may also find additional information on our products and services through our social media sites such as Facebook and Twitter. Please keep in mind that any information you share is visible to all participants on these social media sites and you should never post any sensitive personal information (such as account number or social security number).
We collect information about you to provide personalized products and services. The information we collect may be used to identify you, process transactions or improve products. A separate document entitled Basix Consumer Privacy Notice explains how we may use the information you provide when you apply for or obtain a Basix consumer product or service. We may share the information we collect online with Basix or its affiliated companies. Basix does not share with third parties except as permitted by law.
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please update your information by contacting customer support by telephone at (888) 439-6390.
We may provide links to non-Basix websites, such as credit bureaus or merchants. If you are notified that you are leaving Basix's website via pop up, we are not responsible for the privacy or security of the sites you are going to. This includes the accuracy, completeness, reliability or suitability of their information. If you are asked to provide information on one of these websites, we urge you to review their privacy policies before sharing your information.
This Website is not intended for persons under the age of 18. Basix does not knowingly market products or services to children online under the age of thirteen. We do not knowingly collect, maintain, or use information from children under the age of 13. If we become aware that a child under the age of 13 has submitted information to us through a Zest website, we will immediately delete such information. You can learn more about the Children's Online Privacy Protection Act (COPPA) at the Federal Trade Commission website.
Basix's Online Privacy Statement is subject to change and will always bear the date of the last update. Any changes will be immediately effective upon the posting of the updated policy. Your continued use of this website after these updates are posted represents your consent to the terms of the new Online Privacy Statement. Please review it periodically.
Last updated: May 2015